Terms and Conditions

DESAJUSTE CREATIVO («we» or «us») offers its services (as described below) through its website (https://creativemaladjustment.com) and other interactive properties owned and operated by DESAJUSTE CREATIVO (collectively, the «Site», the «Web», the «Portal»), subject to the following Terms of Use.

In this space, the user can find all the information regarding the legal terms and conditions that define the relationships between users and us as responsible for this website. As a user, it is important that you know these terms before continuing your navigation.

As the owner of this website, DESAJUSTE CREATIVO assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users.

Therefore, this website strictly complies with Organic Law 15/1999, of December 13, on the Protection of Personal Data, and with Royal Decree 1720/2007, of December 21, known as the Regulation implementing Organic Law. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR), as well as with Law 34/2002, of July 11, on E-Commerce and Information Society Services (ECISSA).

General conditions of use

These General Conditions regulate the use (including mere access) of the web pages, comprising the website of DESAJUSTE CREATIVO, including the content and services made available on them. Anyone who accesses the website https://creativemaladjustment.com (“user”) agrees to comply with the General Conditions in force at all times on the portal https://creativemaladjustment.com.

Personal data we collect and how we do it

Please read our Privacy Policy.

User commitments and obligations

The user is informed, and agrees, that access to this website does not imply, in any way, the start of a commercial relationship with DESAJUSTE CREATIVO. Thus, the user agrees to use the website, its services, and contents without contravening current legislation, good faith, and public order.

The use of the website for illegal or harmful purposes or in any way that could cause harm or prevent the normal functioning of the website is prohibited. Regarding the content of this website, the following is prohibited:

When using the website, the user agrees not to engage in any conduct that could damage the image, interests, or rights of DESAJUSTE CREATIVO or third parties or that could damage, disable, or overload the site or prevent the normal use of the website in any way.

However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable, and therefore, DESAJUSTE CREATIVO cannot guarantee the absence of malware or other elements that may cause alterations in the computer systems (software and hardware) of the user or in their electronic documents and files contained therein, although we use all necessary means and appropriate security measures to prevent the presence of these harmful elements.

Security measures

The personal data communicated by the user to DESAJUSTE CREATIVO may be stored in automated or non-automated databases, whose ownership is the exclusive responsibility of DESAJUSTE CREATIVO, assuming it all technical, organizational, and security measures that guarantee the confidentiality, integrity, and quality of the information contained therein in accordance with the provisions of the current regulations on data protection. The communication between users and the website uses a secure channel, and the transmitted data is encrypted via https protocols, therefore we guarantee the best security conditions to ensure the confidentiality of users.

Dispute resolution platform

We also make available to users the dispute resolution platform facilitated by the European Commission and which is available at the following link: https://ec.europa.eu/consumers/odr/.

Intellectual and industrial property rights

In accordance with the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its modality of making available, of all or part of the contents of this website, for commercial purposes, on any support and by any technical means, without the authorization of DESAJUSTE CREATIVO, are expressly prohibited. The user agrees to respect the intellectual and industrial property rights owned by DESAJUSTE CREATIVO.

The user acknowledges and accepts that the entire website, including without limitation the text, software, content (including its structure, selection, arrangement and presentation), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or third party considers that their legitimate intellectual property rights have been violated by the introduction of certain content on the website, they must notify DESAJUSTE CREATIVO of this circumstance, indicating:

Exclusion of guarantees and liability

DESAJUSTE CREATIVO does not grant any guarantee nor is responsible, in any case, for damages of any kind that may arise from:

Returns

CASE 1- Digital Content: The return is requested by the person (customer) for personal or particular reasons:

In recorded programs or courses (in which access to 100% of the contents is immediate after purchase):

In programs or courses that are taught online and live (where access to the content is gradually provided over time):

CASE 2- Digital Content: The refund arises from the cancellation of a live or recorded program or the inability to provide such content under the terms as published and disseminated on our website:

DESAJUSTE CREATIVO will offer a full refund of the purchase amount to the individual (customer).

CASE 3 - Physical Goods: Refund requests will only be considered when the individual (customer) can justify that the purchase was made in error and when this request is made within 60 minutes of the purchase. The refund will be 95% of the purchase amount (5% is retained for management expenses and bank commissions). Once this time has elapsed, we consider the purchase to have been intentional, and no cancellations, returns, or refunds will be accepted.

Applicable Law and Jurisdiction

In general, the relationships between the users of their telematic services, present on this website, are subject to Spanish legislation and jurisdiction, and to the courts of Fraga.

Contact

If any user has any questions about these legal conditions or any comments about the website, please contact us at hello@desajustecreativo.com.

The terms and conditions were last updated on 17-04-2023.